It can be stressful for clients looking for a professional pet sitter who can take care of their beloved pet with the same degree of love, attention and care that they do. Clients expect professional pet sitters to be able to take responsibility and to act responsibly in their absence, and do whatever it takes to look after their pet.
The benefits of a pet sitter are many – including keeping your pet in familiar surroundings, their diet stays the same, they get personal attention, and they have companionship. But as a professional pet sitter, here are some questions that your prospective clients may ask you, and for which you should be prepared. And even if they dont ask, you can volunteer the information!
Questions From Your Prospective Clients!
Have you done this before? How often? (Gaining an understanding of your experience)
With what type of animals? (Consider the size and the needs of the pets you have worked with, and how that relates to the client’s pet)
How much time can you spend with the client’s pet? Do you mind getting up especially early, if necessary?
Do you have any issues with cleaning up after the pet, if necessary?
Do you work and socialize a lot – not much point if you are not there to provide the companionship
Do you have any specialized training or experience with animals?
Can you provide references?
Do you have back up?
Do you understand the basics of pet care – for example food that is toxic (give examples!), brushing, walking, feeding at regular times, etc.
Are you prepared to take the pet out, as needed (most dogs need at least one good walk, but preferably two a day)
Do you have insurance for your business? Being insured adds another measure of professionalism to you and your business.
As a professional pet sitter, these could be the questions you ask your prospective client:
Does your pet have allergies; is there anything he cannot eat?
Does your pet have a special diet?
Do you have pet insurance (if so get details)
Does your pet have any medical issues or require medication?
What is their routine (sleeping, eating, walking,etc)
Emergency contact information – you and the vet’s details.
At the end of the day your client has to trust you and you have to feel comfortable that you can do a good job for the client, and that you are prepared to take on the responsibility. Ideally you will want to meet the pet and see how it reacts to you (and how you react to them!).
Good luck with your pet sitting adventure, and if you dont have business insurance, think about getting a quote now!
Liz has a passion for all things animal - whether it's cats, dogs, rabbit or horses! Liz was one of the first in Australia to bring Pet Insurance to the market. She has headed up Petsecure Pet Insurance for the past 12 years, and Pet Professional Insurance since 2018. Liz is committed to promoting and supporting the amazing work done by rescue groups around Australia, supporting those who work in the pet industry, as well as those who work to promote a better life for all animals.
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